120 free minutes to start
A one-time grant per firm, no card required. Two hours of audio is enough for several recorded calls or one long interview — enough to see what a transcript of your own material looks like before spending anything.
Legal transcription pricing — 49¢ per audio minute
One rate, one delivery tier, no per-seat charge. Minutes are bought up front; 120 free ones so the first real recording costs nothing.
The rate
49¢ per audio minute
One rate for every recording, whatever it contains and however fast you need it. A thirty-minute recorded call is $14.70. An eight-hour interview day is $235.20. There is no minimum, no monthly platform fee, and no per-seat charge — add whoever at your firm needs access.
The rate is charged against the audio minutes you actually submit, after the 120 free ones. We would rather you understood the arithmetic in one line than needed a quote.
Minutes are bought up front. You buy a pack of minutes; each transcript we deliver draws that balance down. There is no invoice, no monthly bill and nothing to settle later — you can only spend what you have already bought. Packs start at 100 minutes, and the 500 and 2,000 minute packs cost the same per minute: buying more is a convenience, never a discount.
Your 120 free minutes run out 30 days after your first upload. The clock starts when you actually send us a recording, not when you sign up, so a quiet month costs you nothing. Minutes you buy never expire. When a delivery draws on both, the free ones go first — you should never lose free time while paid time sits in front of it.
Pincite Audio is in an open beta. This is the rate, not an estimate. You can create an account today; the free minutes come first, and no card is collected at sign-up. You are asked to buy minutes only when your firm has none left — cards are handled by Stripe on Stripe's own pages, and never touch our servers.
The model
Four decisions, all of them made
Metered by the audio minute
You are billed for the length of the recording, not per user, per seat, or per matter. A firm that sends one long recorded call pays for one long recorded call.
Usage is matter-shaped
Every delivered transcript is attributed to the matter it belongs to, and your account shows the breakdown: matter, transcripts, audio minutes, amount. That is the shape a reimbursement claim is filed in — a receipt for a pack of minutes is not.
One price, fastest delivery, always
There are no turnaround tiers and no rush fee. If the transcript is done, it ships. A draft of this product had a cheaper slow lane; it was cut, because holding a finished transcript back to protect a price is a bad thing to do to someone on a deadline.
What you are paying for
And what you are not
A recording with two separated channels costs the same per audio minute as a single mixed one. Two-channel audio is more work to transcribe, and that is our problem rather than a line on your invoice — the channel separation is what makes speaker labels trustworthy, so charging extra for it would be charging extra for the point.
A job that fails is not a job you pay for. A recording rejected at the probe never reaches transcription, and a recording that produces no transcript produces no charge.
A transcript we flag is still a transcript, and it is billed. When our checks find something wrong — audio we could not account for, speakers we could not separate — you get the transcript with the problem named on it rather than a silent failure, and you can read it, search it and cite from it. That is the thing you paid for, so charging nothing for it would be pretending we had not delivered it. What you get instead is a way to say it was not good enough: every transcript has a report a problem button, you can ask for the minutes back on that recording, and a person reads it.
The bill
What is metered
- +The length of the audio you submit, measured in minutes.
- +Attributed to the matter, so usage can be read against a case.
What is not
- −Seats. Add whoever at your firm needs access.
- −Channels. Two-channel audio is more work and costs you the same.
- −Speed. There is one delivery tier and it is the fast one.
- −Failed jobs. A recording rejected at the probe never reaches transcription.
See what the system does for what a transcript contains, or the FAQ for the questions this page tends to raise.